I am joining Green Beacon Solutions as Director of Customer Experience

Hello All, I have joined Green Beacon Solutions, a Microsoft Gold Certified Dynamics CRM partner, as Director of Customer Experience. In my new role I will focus on the intertwined worlds of Customer Relationship Management (CRM) and Customer Experience Management (CEM). And yes, there will be a heavy dose of business intelligence and mobility as …

Yammer Document Conversations Rolling Out

Yammer Document Conversations in Office 365, OneDrive and SharePoint Yammer conversations is the next step in Yammer integration with Office 365, OneDrive and SharePoint. It brings in-context Yammer conversations along-side documents. And not just Office Online docs like Excel, PowerPoint or Word, but over 30+ file types like .mp4, .gif, and others. Team collaboration very …

Live Virtual Event, Office 365: Transform your workplace, enable innovation

A live webinar coming up on November 7, with industry thought leaders on “Office 365: Transform your workplace, enable innovation”. Speakers/presenters include:   Adam Pisoni – Co-founder of Yammer (a great speaker) Luke Williams – Professor of Innovation at NYU Stern School of Business John Case – Microsoft VP, Office Learn how Microsoft Office 365 …

Infinity Info Systems Presenting at CRM Users Group (CRMUG)

Infinity Info Systems Presenting at CRM Users Group (CRMUG) in Tampa!   Tampa, Florida is the place to be October 20 ? 24, 2013 for Microsoft Dynamics CRM customers, partners, and prospective customers. Infinity Info Systems is once again contributing our time and talented people in sharing impactful information for increasing your CRM success. Bob …

Microsoft Details Office 365 Upgrade Options

Office 365 customers can more easily switch plans with new Office 365 Upgrade Options “We’ve been listening to your feedback and today we are announcing the ability for customers to more easily switch between Office 365 business plans.” Well, really more like HALF listening. Microsoft is finally updating its promised Office 365 switching capability, allowing …

Differences Between SkyDrive Pro and SkyDrive

Yes, SkyDrive Pro and SkyDrive are?confusing…thank you, Microsoft.? I’m not sure who is responsible for creating such exasperatingly confusing names, SKU’s and products within Microsoft. Please don’t get me started on the many different flavors of Office 365.?I sure wish they woud stop it. Until they do, I’ll try to shed a little light on …

Power BI for Office 365

Power BI for Office 365 Here is a quick update from an announcement made at the Microsoft WPC (Worldwide Partner Conference). Power BI for Office 365 is a self-service business intelligence (BI) solution delivered through Excel and Office 365. Power BI users have data analysis and visualization capabilities to identify business insights from their on-premises …

Get started with Business Intelligence in the new Office

Business Intelligence in the new Office Originally posted on Microsoft Office Blogs site. I’m loving the new and improved business intelligence capabilities in Office 365 and Office 2013. It’s finally getting close to the simple and easy BI that we have heard for so long. Reliable business intelligence and insight are key to a thriving …

Microsoft Convergence 2013 – Summary

  Microsoft Convergence 2013 was held in wonderful New Orleans (NOLA), LA, March 18th-21st. If you would like to see my tweets from New Orleans, go here: http://www.michaelhammons.com/convergence-2013/ The following are a few highlights from Convergence 2013: Let’s start with growth. Microsoft announced at Convergence 2013 the latest Microsoft Dynamics CRM adoption numbers, with more …