Green Beacon merges with AKA Enterprise Solutions

Hello All, Green Beacon and AKA Enterprise Solutions will be merging soon! Two highly distinguished Microsoft Dynamics partners globally, have signed a definitive merger agreement.? Green Beacon will continue servicing current and future customers while conducting business as AKA Enterprise Solutions. Both AKA Enterprise Solutions and Green Beacon are leading partners in the Microsoft Dynamics …

I am joining Green Beacon Solutions as Director of Customer Experience

Hello All, I have joined Green Beacon Solutions, a Microsoft Gold Certified Dynamics CRM partner, as Director of Customer Experience. In my new role I will focus on the intertwined worlds of Customer Relationship Management (CRM) and Customer Experience Management (CEM). And yes, there will be a heavy dose of business intelligence and mobility as …

CRMUG Dynamic Duo Series: Power Up Your CRM with Power BI

Join Me for this CRMUG Webinar Thursday, November 19, 2015 (2:00 PM) to Thursday, November 19, 2015 (3:00 PM) (Eastern Time) CRMUG Virtual Event Sign up here:?http://bit.ly/1HP8Md9? Description Speakers In this CRMUG OneSource Dynamic Duo series webinar, you will learn about the powerful out of the box integration functionality available with Power BI and Dynamics …

Dynamics CRM User Group Summit 2015

CRMUGSummit 2015 Another important conference coming up is the Dynamics CRM User Group Summit 2015. This event just keeps getting bigger and better every year. LOTS of great learning content, networking and fun. Make plans to join us in Reno, Nevada, Oct. 13-16, 2015, for CRMUG Summit 2015, the ultimate Microsoft Dynamics? CRM learning and …

Resco.Next Mobile CRM Conference

Mobile is a hot topic these days. According to a recent Aberdeen study, Best in Class organizations that provide their sales teams with Mobile CRM, a whopping 65% meet or exceed?their sales quotas. In a similar study, Forrester found as high as 60% improvement in customer service. No wonder it?s a hot topic. To learn …

Dynamics CRM 2015 Online Update 1

Dynamics CRM Update 2 coming soon.   It?s almost time again for the next Dynamics CRM Update. Technically called the CRM 2015 Fall Release, it?s more formally called Update 2 and is due probably in November. No official release date yet but it will be here before you know it. This will also be the …

The Importance of Mobile in Medical Device Sales and Service

A new generation of mobile savvy reps and customers are changing the landscape of how information is consumed and action initiated. A mobile technology enabled sales and service model are critical for medical device company success. Medical Device Sales and Service Reps are always in the field. One key way to improve direct customer interactions …

Microsoft Convergence 2015

Well, it?s over; another successful Microsoft Convergence event has wrapped. This year Microsoft Convergence 2015 was held March 15-19 at the Georgia World Congress Center in downtown Atlanta. Satya Nadella kicked off the opening keynote on Monday morning to a packed house at Philips Arena. In a surprise visit, Russell Wilson, the quarterback for the …

Quickly Create A Personal View – Dynamics CRM 2013

Friday Tip! How to Quickly Create a Personal View in Dynamics CRM 2013 This tip is courtesy of a fairly recent feature in Dynamics CRM 2013. A personal view is a list or group of records that can help you target and segment lists of your CRM records. Most users know they can create a …

Dynamics CRM Spring Wave 14 Rolling Out

The Dynamics CRM Spring Wave 14 is rolling out. The notifications started hitting administrator’s email in-boxes early this week. So, the release is actually a little early! Fine by me as I like nice surprises like this. You can find more details and getting ready steps here: http://www.microsoft.com/en-us/dynamics/crm-customer-center/get-ready-for-the-next-release.aspx As a Friday Tip the following is …