What Customers Want From Partners

I attended a Convergence Pre-Game customer panel session where 4 customers talked about “what customers want from partners”. I heard some really good insights into what customer’s really want and expect from partners. The session opened with the moderator asking “What one word describes your expectation for a long term, positive relationship with your partner. […]

Microsoft Dynamics CRM 2011 UR16 Available

Dynamics CRM 2011 UR16 Available Now For all of my Microsoft Dynamics CRM friends that have an on-premise deployment, Update Rollup 16 for Microsoft Dynamics CRM 2011 is available. Keep in mind the release cycles and that UR’s are updates and hotfixes only. There is no new functionality in this release. No new features should […]

How to Mirror Your iPhone or iPad on a Laptop

Have you ever wished you could display your iPhone or iPad on a laptop or PC? Well, it’s always been a big PITA thanks to Apple and their restrictive lock down policies on these devices. In the past one had to Jailbreak their device to make this happen….and who really likes messing with that? Obviously, […]

Dynamics CRM 2013 Business Process Overview

One of the amazing new capabilities in Dynamics CRM 2013 are Business Processes. this post provides a Dynamics CRM 2013 Business Process Overview. Business Processes are new way to help guide users through any type of business process in a simple and intuitive way. The process is presented in stages and steps that are clearly […]

Live Virtual Event, Office 365: Transform your workplace, enable innovation

A live webinar coming up on November 7, with industry thought leaders on “Office 365: Transform your workplace, enable innovation”. Speakers/presenters include:   Adam Pisoni – Co-founder of Yammer (a great speaker) Luke Williams – Professor of Innovation at NYU Stern School of Business John Case – Microsoft VP, Office Learn how Microsoft Office 365 […]

Dynamics CRM 2013 Mobile Client Details (MoCA)

Notes from CRMUG Summit 2013 – Dynamics CRM 2013 Mobile Client Details (MoCA) One of the major new features of Dynamics CRM 2013 is a new mobile client and framework, dubbed internally as CRM 2013 Mobile MoCA (Mobile Client App) Beth Steinke, Microsoft CRM Mobile Program Manager gave use some insight and details into this […]

CRM 2013 Upgrade Considerations and Key Platform Enhancements

A great session on Dynamics CRM 2013 upgrade considerations and key platform enhancements by Matt Barbour, Microsoft Senior Program Manager. Discontinuing support for Windows Server 2003 Windows XP IE7 Exchange 2003 Reworking some of the accelerators several have been around since v4 This is a one way upgrade Must upgrade from ur6 or ur14 or […]

New Era in Dynamics CRM 2013

Notes from CRMUG Summit 2013, Tampa, FL I have a few posts from sessions and content from the Dynamics CRM User Group Summit held in Tampa FL the week of October 21. First up was the New Era in Dynamics CRM 2013 presentation by Param Kahlon, CRM Program Manager, for Microsoft Dynamics CRM. Growth in […]

The Partner Connections Event (TPCE) and Dynamics Partner Connections

The Partner Connections Event Happens but Once a Year! The Partner Connections Event has moved to Florida as well as partnered up with Dynamic Partner Connections to bring you The Partner Connections Event (TPCE) from October 20-22nd. In addition to product focused technical training, attendees will benefit from role-specific tips, industry best practices, peer to […]